Bulk SMS Service by urgent it solution
What is Bulk SMS?
As the name implies, bulk SMS refers to the
sending of large numbers of SMS messages to mobile phones. To send out these
high volumes of text messages in a short time span, a specialty service is
needed.
Businesses can use applications, Software programs or an API Intefration with their website to send bulk
messages. These services usually interact with a network’s SMS gateway to
ensure messages are delivered no matter where in the world recipients are.
How businesses are using bulk SMS?
Bulk
SMS is used by every kind of business, from banks and e-commerce sites to
traditional retailers and tech companies.
Campaigns
can be used for entertainment, information or marketing purposes. Here are just
some business use cases for bulk SMS:
·
Collecting payments
·
Offers, discounts and sale alerts
·
Coupon codes
·
Product news
·
Election vote appeals
·
Thank yours
·
Service notifications
·
Feedback requests
·
Survey links
·
App download links
·
Internal employee updates
·
Emergency updates
·
Reminders
As
with email, bulk SMS campaigns can be created and put into action in a matter
of minutes. The immediacy of SMS allows businesses to react quickly to
situations. Retail stores can drive footfall on a slow day or clear stock
before the new season arrives. While marketers can promptly react to a
competitor’s promotion or conduct damage control in a PR crisis.
Implementing bulk SMS for
your business
The easiest way to implement bulk SMS is to
use a solid and reliable tool. There are many to choose from including:
·
Bulk SMS
Once you’ve chosen your tool, you can simply
open its app or web interface, sign in and type or paste your text message and branded
link in. Most interfaces will show your character length and most services also
offer the option to personalize your texts with the recipients first name, last name, as well as some more
advanced options.
You’ll also be able
to choose who the sender appears as and which lists you want your messages to
go to. Don’t forget to check out the cost of your campaign before you confirm.
5 tips for successful bulk SMS
messages.
Bulk
SMS campaigns should be targeted as much as possible. It’s likely the audience
has already interacted with your business in some way or other – they may be a
current user, have opted in for SMS alerts or previously purchased from your
business. So this makes them ideal targets for marketers and research teams.
To
help you engage with this more-than-warm audience, here are 5 tips for creating
effective campaign messages:
1. Keep it short:
Keep
your message below 160 characters. Going above this limit could lead to your
messages appearing fragmented on older phones. You’ll also be charged more.
Shorter, succinct messages will make more of an impact on recipients anyway so
there’s no reason not to keep things simple.
2. Showcase your business name:
You
don’t want your texts to appear with an anonymous number shown up top. A text coming
from your business name builds trust in your message and lets people know a
text isn’t spammy or malicious. It also boosts brand visibility and looks
professional. Most bulk SMS services enable you to edit the sender ID. However,
some countries require registration in order to do this so check this out.
3. Personalize your messages:
Although
bulk SMS campaigns are sent out in large numbers, this doesn’t mean you
can’t personalize your messages. Most bulk SMS service providers will allow you
to alter messages to suit a specific recipient based on the information in your
database. Address people by their names, refer to an account number or mention
the date and time of an event. Consider how you’d like to personalize your
messages when creating fields for your sign up pages and database.
4. Include a branded link:
With
just 160 characters to convey your message, it makes sense to shorten the link
you plan to include in your SMS message. But don’t use a generic link use a
branded link and
customize it to drive clicks.
Branded
links look neater and can boost your click-through rate by up to 39%. They receive more clicks because they are trusted and indicate
where the link leads to.
Another
big benefit of using a link shortener like Rebrandly is that you can
update your short link at any time. Once an SMS is sent, you can’t make any
changes to the text. But you can edit the destination of your link in the Rebrandly
dashboard.
Rebrandly is easy to implement
as part of your bulk SMS strategy. Use our tool alongside your SMS service of
choice or automate the process using Rebrandly’s API.
5. Track and monitor your results:
Add UTM parameters to your branded
links and you’ll be able to track precisely how effective your bulk SMS
messages are. This will let you see which text, topics, and CTAs drive customer
engagement. You’ll even see what leads to conversions. This will inform future
decisions and let you improve each bulk SMS campaign you run.
Check
out this piece on SMS
marketing for
more tips on ways to improve your SMS messages
Beyond Bulk SMS
With
increased targeting and personalization becoming more sought after in marketing
and customer service messages, SMS messaging services have evolved to meet the
needs of modern businesses. Alongside bulk SMS messages, many services provide
other features like the sending of single texts for passwords, delivery status
alerts, and verification codes. With the growing popularity of “ talkbot” some
services also provide interactive messaging features. These bots can now
interact with inbound messages that come about as a result of your outbound
bulk SMS campaigns.
Though
it has been around for a long time, bulk SMS messaging isn’t going anywhere
soon. The high levels of engagement it receives combined with new features in
SMS communications means it will continue to be a go-to tool for businesses of
all kinds. If you haven’t started implementing bulk SMS campaigns as part of
your marketing or customer service strategy, now is the time.
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